Moving FAQ

A: We can give you something even better: a price that accurately reflects the scope of the job. It's called an all-inclusive price and we stick to it. If other movers offer you an all-inclusive price, make sure they mean it.

Take all factors into consideration when deciding on the best time for you to move. Keep in mind, however, that the summer months (mid-May to mid-September) and the beginning and end of each month (regardless of the season) are particularly busy for moving companies and may require more flexibility and advanced scheduling.

Please contact us at least 48 hours in advance to make the necessary changes, and we will do our best to accommodate your new preferred date.

The relocation consultant will arrive at your home to perform a visual survey of your items. The consultant must be able to clearly see what is being moved in order to provide you with an accurate estimate. If you know of items that are out of view or will be eliminated, be certain to point them out to the consultant. Once the visual survey is completed, the consultant will calculate the hours or weight, packing cost and any other charges related to your move.

A: Yes. We recommend packing as much as you can with boxes taped and sealed on each side. Have all glass and pictures wrapped and safely boxed.

A: Yes. The minimum valuation protection all movers must carry is 60 cents per pound per article. We offer replacement coverage for $100 which covers up to $10,000, and a $500 deducible on the entire load. We have a certificate general aggregate liability for up to $1M covering buildings.

A: You can change the date of your move (subject to availability) or cancel it up to 48 hours in advance.

A: Not a problem. It happens all the time. We'll adjust your all-inclusive price up or down based on the change in inventory.

A: That's up to you. Suggested gratuity is 15%-20% for the whole crew (not each mover). The foreman will distribute it.